TELLER SUPERVISOR
REPORTS TO: Assistant Branch Manager
BASIC FUNCTION:
Ensures efficient operation of the teller line in accordance with bank policies, procedures and regulatory requirements.
ESSENTIAL FUNCTIONS:
• Orient new tellers
• Performs normal teller duties on a daily basis.
• Ensures tellers provide the highest quality of service possible to each and every customer.
• Fosters team atmosphere on the teller line.
• Supervises tellers.
• Provides on the job training for tellers on an as needed basis.
• Monitors tellers to ensure compliance with bank policies, procedures and federal regulations.
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